— Anisty Equine

Last updated: November 11, 2025
 

Anisty Equine (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us, request information, or book a session, we may collect:

• Your name

• Email address

• Phone number

• Address (if relevant for mobile services)

• Information about your horse(s) or animal(s) related to service bookings

b. Non-Personal Information
We may collect non-identifying data such as browser type, device information, or general website usage statistics through cookies or analytics tools.

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2. How We Use Your Information

We collect and use your information to:

• Respond to inquiries and provide requested services

• Schedule and confirm appointments

• Maintain client records and communication

• Send service updates or reminders (with your consent)

• Improve our website, services, and customer experience

We will never sell or rent your personal information.

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3. Consent

By providing personal information through this website or directly to Anisty Equine, you consent to the collection, use, and disclosure of that information as described in this policy.
You may withdraw your consent at any time by contacting us (see Section 8).

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4. Disclosure of Information

We do not share your personal information with third parties except when:

• Required by law or legal authority; or

• Necessary to coordinate care with a veterinarian or other professional, but only with your explicit consent.

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5. Data Storage and Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access.
Client information may be stored electronically (on password-protected devices or secure platforms) or in limited paper files kept in a secure location.

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6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (for example, recordkeeping related to business transactions or professional documentation).

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7. Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can adjust your browser settings to refuse cookies if you prefer.

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8. Access, Updates, or Concerns

You have the right to access, correct, or request deletion of your personal information held by us.
To make a request or ask a question about this policy, please contact:

Anisty Equine
Email: [insert email address]
Location: Kamloops, BC, Canada
Phone: [insert phone number]

We will respond to privacy inquiries in accordance with the BC Personal Information Protection Act (PIPA).

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated date.

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Your trust matters to us.

At Anisty Equine, we are committed to maintaining transparency, confidentiality, and respect for your privacy in every interaction.